Recent Posts

The Nuts and Bolts of a Continuity Plan

3/30/2020 (Permalink)

Business impact analysis (BIA) on a office desk. Business impact analysis

Life is full of surprises for just about everyone, and running a business in Yucaipa, CA, is no exception to this truth. Powerful storms occur with varying levels of frequency across the nation. They have the ability to inflict serious storm damage and can even close down a business for anywhere from a few days to a few months. Insurance and planning are two tools at your disposal to protect your company. A continuity plan is one aspect of planning that puts your company in better shape to withstand a disaster. Understanding what should be in a plan and how to put it together can limit the vulnerability of your company.

The Main Components

Your continuity plan can be broken down into a few main elements. The following categories form the overall structure of the plan:

  • Business impact analysis
  • Recovery strategies
  • Plan development
  • Testing and exercises

The business impact analysis looks at critical business functions and what resources support these. Recovery strategies include such things as working with a storm mitigation team to oversee the cleanup and restoration of the property from events such as flooding. The development of the plan would look at relocation options and manual workarounds in the case of computer or electrical failure. Finally, the plan should be tested and strengthened through drills and orientation exercises.

The Fine Tuning

The more detail in the continuity plan, the more vital it will become. Using outside resources such as emergency agencies, experts, health departments and trainers will only make the plan stronger. A good plan will develop and evolve over time, and it should be updated on a regular basis. While this seems like a lot of work, the future of your business could depend on how your company reacts in an emergency. The scope of your plan will hinge in part on the resources your company has available. A robust recovery strategy could get you back on your feet in a short time.

Common FAQs About Mold and Its Impact

3/23/2020 (Permalink)

Mold growth on corner of a wall Mold growth in Redlands, CA

Most people have some familiarity with mold, but until you find it in your home, you probably don't think much about it. The growth and spread of mold can wreak havoc in your house. It can be unnerving to see it on your property. The more you understand about mold and mold growth, the better you'll be able to prevent it in the future and get rid of it now.

How Does it Grow in Your Home?

Mold spores are constantly around you, though you won't see it unless it finds the right breeding ground. The fungi come into your house through windows or doors. Mold may even hitch a ride on a family pet or on your or someone in your household. Here are a few ways in which it will thrive:

  • If you've suffered water damage such as a flood or pipe leak
  • If there is an area of your house that has a high humidity content
  • If there is poor ventilation in areas such as bathrooms or cellars

How Do You Avoid It?

Fortunately, by following some best practices, you can guard against this fungus from invading your house in Redlands, CA. Be aware of high humidity areas and keep air flowing properly there. Install a fan in your bathroom and turn it on when you shower. You should also regularly inspect the plumbing system in your home and repair broken pipes and improperly functioning appliances.

How Can You Remediate It?

A professional mold removal company is your best bet to remove mold from your house. This technician can also inspect the rest of your home to identify at-risk areas. The company will tear out damaged materials and replace them as needed. The crew will clean mold off any surface where it appears. Technicians will thoroughly clean the air to lessen the chances of having mold growth.
If you find mold growth at home, do not panic. A qualified professional can help you get your home back normal.

Proactive Cleaning for Your Commercial Space

3/17/2020 (Permalink)

a graphic that says team jeffrey padgett Team Jeffrey Padgett is here to help 24/7, 365.

SERVPRO Team Jeffrey Padgett is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards

Specialized Training 

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO South Redlands/Yucaipa is Here to Help around the clock. 

4 Tips To Help Prepare Your Business for a Storm

3/5/2020 (Permalink)

A hard drive connected to a computer Back up your files by using a cloud-based service

4 Tips To Help Prepare Your Business for a Storm

Preparing your business in Mentone, CA, for a storm can be worrisome. Some of your top concerns might be flood water and loss of important data. Having a preparation plan can help ease some of your anxiety. Follow these four tips to get ready for any challenge you might face.

1. Secure Your Property
Storms can bring torrential rainfall and heavy winds which can cause a flooded building and broken glass from debris. Limit the amount of damage that can happen to your business by boarding up windows and glass doors. Move items that can easily break into a safe place. Tie down tall items like bookcases, shelves and file cabinets that can easily fall over. Unplug all electrical devices and move them to a location where they can be held down as well.

2. Back it Up
Many businesses rely on data in day-to-day operations. Do not risk losing any of your data to flood water. Back up your files by using a cloud-based service. For paper documents, store them in a waterproof bag or box. You can also store copies of these files in a secure offsite location.

3. Stay Safe
You and your employees' safety is a top priority. Take precautionary measures by having an evacuation plan in place. If you know that a serious storm is on its way beforehand, do not put you or your employees at risk. Stay home or at another place that is out of harm's way.

4. Prepare To Reopen
After the storm, it is time to get back to business, but before you can, you will need to call a professional cleanup and restoration company to get rid of any flood water, wind damage or internal destruction that has been caused to your building.
Getting your business ready for a storm takes some planning. Make sure you are ready by protecting the windows, backing up data, keeping everyone safe and hiring a company to get rid of water damage so you can get your business back on its feet.

3 Things To Consider When Buying a Home Fire Alarm

2/24/2020 (Permalink)

Ionization smoke detector A good smoke alarm system allows you to sleep soundly

Three Things To Consider When Buying a Home Fire Alarm

When it comes to fire preparedness in your home, a couple of tools are essential for your family's safety and to protect your property. The first is a fire extinguisher; one should be located on at least each floor of your home. The second is a home smoke alarm. This device gives you an early warning that a fire may be starting and allows time to get everyone out of the home safely. Fires spread quickly and you might only have minutes to react.
For the best protection in Yucaipa, CA, you want to get the right alarm for your home. Here three things to consider when buying a smoke detector.

1. Get The Right Size for Your Home. Houses and apartments come in all shapes and sizes, from just a few hundred square feet and one floor to thousands of square feet and numerous rooms. For the best protection, place a smoke alarm in each room of your house. Remember to put an alarm in the basement and attic, too. With a large home, an alarm system can be professionally installed that connects the alarms, making them all sound when smoke is detected.

2. Understand the Different Types of Alarms. A smoke alarm detects smoke through sensors. The most common technologies included in these sensors are the following: ionization, photoelectric or air sampling. Each method has its pros and cons. Ionization alarms are superior at picking up smaller smoke particles from regular combustibles and can be integrated to detect the presence of carbon monoxide. Photoelectric alarms excel at detecting larger smoke particles.

3. Consider the Power Source. Your fire safety depends on a working alarm, therefore make sure the power source is working. You can get an alarm that works on regular batteries, ion-lithium batteries or one that is wired into the home electrical system.
A good smoke alarm system allows you to sleep soundly. If you do experience a fire, call in professional fire remediation experts in your local area.

3 Types of Contaminated Water

2/17/2020 (Permalink)

Blue water background with the words Water Categories on the middle of the picture Only a few of them know the difference between these three categories as you do now

3 Types of Contaminated Water

There is no denying water is an indispensable part of life. It quenches thirst, makes beautiful sceneries, and provides natural borders for continents. However, contaminated water can be toxic to living things and the environment as well. Some of the most common impurities affecting water quality in Redlands, CA include:

  • Domestic and industrial chemicals
  • Microorganisms
  • Sewage

Category 1: Clean Water
Contrary to common belief, drinking water is not as clean as you might think. It contains clay, chlorine and other biological contaminants. Regardless, these tiny deposits are harmless, which makes it fit for human consumption. The only way clean water could be a problem is when a supply line breaks and causes a flood in your house.

Category 2: Contaminated Water
Also known as grey water, this category covers any wastewater that does not contain fecal matter. That includes water from bath, sinks, showers, and washers. It is typically used to water gardens as the dissolved detergents offer nitrates and sulfates that are beneficial to plants. Even so, there is still a concern for the weak odor this water can cause, especially when it pools in an open environment.

Category 3: Black Water
Black water is the most toxic form of water you can get. It usually has sewage matter and other harmful chemicals in it. That also means it is home to a lot of harmful bacteria and viruses. The only way to see this water is through a toilet backup or an encounter with the sewage system outside your home.
Remember never to touch this wastewater with bare hands as it can cause severe allergies and infections in children, adults, and pets. Instead, have a restoration service do all the hard work for you.
Anyone can identify contaminated water when they see it, but only a few of them know the difference between these three categories as you do now.

How To Prepare for a Fire in Your Home

2/4/2020 (Permalink)

Evacuation plan of a building in case of fire incident. Text on image that says REMEMBER Every homeowner in Mentone, CA should have a fire escape plan

Prepare Yourself For a Fire In Your Home

Although the idea of a fire occurring in your home in Mentone, CA can be scary, being prepared and having a fire escape plan can be lifesaving in an emergency. There are several steps you can prepare yourself for a fire in your home.

1. Become Familiar with Fire Alarms in Your Home

In the event of a fire, early detection can be incredibly important. However, a fire alarm that is out of batteries or needs to be replaced may not be able to alert you if a fire occurs. Changing the batteries yearly and replacing the fire alarm at least once every ten years can help to ensure you will be alerted if a fire occurs. Additionally, it can be helpful to test the fire alarm so you and your family members will know what the alarm sounds like and can react quickly if the alarm goes off.

2. Make a Plan

Creating a fire escape plan is a key way you can prepare yourself for a fire. If a fire occurs, knowing how to quickly escape can help keep you safe. It’s generally useful to have more than one route of escape in case one route is inaccessible during a fire. If you live with other people, it can also be smart to agree on a meeting spot that is a safe distance from your home.

3. Practice Your Escape Plan Frequently

Once you have an emergency escape plan, practicing it frequently can make the process of actually escaping much easier. Practicing your plan will also give you the opportunity to notice any potential issues with your escape route. By noticing problems during a practiced escape, you can adjust your route if necessary and find alternatives in a low-stress environment.

Knowing how the fire alarms in your home work, making a fire escape plan and practicing your plan often can help to prepare you and your family for a fire. Fire damage restoration experts are often useful to contact after a fire occurs.

How do I Prevent Kitchen Fires?

2/4/2020 (Permalink)

a charred kitchen wall near the stove Never leave anything cooking unattended.

Your kitchen in Redlands, CA has the most delicious tastes and smells, but also the most potential fire hazards of any room in your home. Fortunately, there are three easy tips you can follow to minimize the risk of fire damage:

1. Maintain Appliances

Keep your appliances in good condition by cleaning them regularly. Daily, wipe down the stovetop and unplug appliances when not in use. Periodically, scrub the inside of the oven, empty crumbs from the toaster and clean the inside of the microwave. If you find a frayed wire, or if an appliance is not functioning normally, unplug it immediately. Repair or replace a faulty appliance.

2. Supervise Cooking

If you must leave the house, turn off all kitchen appliances first. If you cannot remain in the kitchen, check in frequently. Set a timer in case you lose track of the time; it tips you off when the food is done. When cooking with oil, do not overfill the pot and remain in the kitchen at all times. A grease fire can start and spread quickly. If a grease fire occurs, never put water on it. Have a lid nearby when cooking with grease to cut off the oxygen supply to a fire.

3. Remove Fire Hazards

Always keep flammable materials away from the stovetop and other appliances that generate heat. This includes potholders, dish towels and paper towels. When cooking, keep your hair back and roll up your sleeves.

Cooking is an enjoyable, and necessary, part of your life in Redlands, CA. Keep the heart of your home safe from fire damage by incorporating the above tips. In addition, install and maintain a smoke detector near the kitchen. If a fire happens, the alarm alerts you to leave the house and call 911. After the fire is out, call your insurance agency and a fire restoration specialist to return your home to preloss condition. Visit for more information on fire damage. 

When Calling a Restoration Company Makes Sense

1/27/2020 (Permalink)

Close-up water burst leaking from broken pipeline Don't wait to fix a leaking pipe

Your company has resources and knows how to handle a problem or two. When a pipe burst cleanup is called for, you may be tempted to go with your custodians and workers to remedy the situation. However, many procedures for a successful water cleanup are far from routine. For example, if the pipes that burst contain raw sewage this can pose a health problem for all workers and customers. Your workers may not have the training or the PPE to deal with the problem. If the water affects electrical systems and sensitive equipment, your workers might not know the precise steps to take to prevent further damage to expensive computers. In these cases, calling in a professional water remediation team in Mentone, CA, may be in your best interests.

Big Problems

Handling a pipe burst cleanup is a serious issue. Here are some of the issues that the cleanup crew could face:

  • Drywall contamination
  • Sewer cleanup
  • Floor damage
  • Electrical system damage
  • Computer harm
  • Sensitive document damage

A sewer cleanup company has been trained in the techniques to protect human health from contaminated water. Black water can contain a host of dangerous substances such as harmful chemicals, bacteria, and viruses that should not be touched by bare skin. A broken pipe at your business is better handled by professionals.

Solid Solutions

When looking for the right company to deal with your pipe burst cleanup, keep these issues in mind. Look for a local franchise that can arrive Faster to any size disaster. Find a company that is trained in the latest IICRC cleanup standards. Make sure the company has access to a variety of equipment to speed up the restoration process and ensure that water removal and extraction is completed correctly. Each water situation is a bit different. Make sure the company you hire has the experience, training, equipment, and certifications needed to address the situation.

3 Ways Pretesting Can Reduce Commercial Insurance Claims

1/22/2020 (Permalink)

SERVPRO vehicles inside a warehouse When water, fire, or mold disaster strikes your commercial property in Yucaipa, CA, it is important to know who to call

As an insurance agent, you can be constantly finding ways to satisfy your clients while also reducing the costs of their claims. An effective way to accomplish this task is by working together with a reliable damage recovery company to conduct pretesting on the client's commercial property. This practice can both maintain expenses down and assist your clients due to a variety of reasons.

Prevention of Further Damage

Most damage in a Yucaipa, CA, commercial property originates from a source and can spread throughout the entire property. A team of experienced technicians can safely enter the building to find and stop the source. Additionally, they can use their knowledge of the area to protect the furniture and move it to a safer spot. This measure prevents further damage and removes the expenses of furniture and equipment replacement.

Assessment of Damage and Hazards.

Damage recovery company employees can further help with the insurance claim by assessing the existing damage as well as any potential hazards. Pretesting allows the employees to observe what they are facing and prepare an efficient plan for the current situation. They can also find any hazards created or exacerbated by the incident, such as:

  • Asbestos
  • Loose or exposed wiring
  • Lead
  • Falling debris
  • Trip hazards
  • Dangerous chemicals

These elements can complicate the restoration process, harm people and lead to additional costs. Early examination prevents these dangers and lowers claims.

Identification of Water Type

If there is water damage at your client's commercial building, it is important to identify the type of water in the area. Different water categories mean different levels of contamination. For instance, a remediator crew would use greater protection with category three black water than with categories one or two, or white and gray water. Each classification determines the recovery and decontamination processes as well as their costs.
It is important to help your clients repair damage to their businesses while also making the process affordable for everyone.