What our Customers say...


These guys are solid professionals who were great to work with and did an awesome job! We'll gladly use them again should the need arise. We especially want to acknowledge Jesee, project manager, an effective team leader who responded quickly to our questions/concerns--and delivered what he promised: a beautiful, "new" kitchen done before Christmas! Also, Mike, who gave a very accurate, no-nonsense estimate and addressed all our initial concerns; Armando, great at painting and drywall, is equally detail-conscious, quick, and efficient as a general handyman. Ruben's cabinet work is state of the art. All the other workers did a great job, as well.

Everyone at every level of the company treated our family wonderfully.

Had initial problem with electrical receptacle - Chris came out and was a TREMENDOUS asset in treating us very professional, reconstructed box and gave us a great feeling for him as well as SERVPRO/Redlands Yucaipa as a company. VERY SATISFIED dealing with owner and Chris I do Highly recommend!! A+++ D. Goldsworthy

The tech came out within hours. He was polite and answered my questions. The person answering the phone was also polite and informative. I will definitely refer this company too others

As a State Farm agent I have recommended this SERVPRO branch run by the Padgett's multiple times and my customers have always been happy. Unfortunately I had a water claim at my office so I called Jeff right away and all I can say is that the work done by Jeff and his team was top notch. I will do my best to make sure any restoration claims that go through my office also go through this SERVPRO business. Thank you, Jeff, Claudia, Josiah and the whole team.

Very professional. Thank you for great customer service

They were careful, professional, good craftsmen and just good people.

Quick fast response. Every person entering our home did a great job with the mitigation process.

I received prompt service and everyone was nice and friendly. They worked hard and did a good job. We had a lot of damage to the structure and the contents of our house from a flood and mud slide. They also worked well with our insurance adjuster in going over the damage and worked out the coverage.

We had a water leak in our slab and SERVPRO addressed the water and possible mold issues. Everyone we worked with Albert, Priscilla and Jesse and their team of professionals made the process bearable knowing our home would return or better than it was before the damage. Don’t take a chance with your important investment, your home. Trust the professionals, SERVPRO!

Jeffrey is a lifesaver. He performed an inspection on my fallen dining room ceiling at the request of my insurance company, then seeing the condition I was in after living with it for a week, he put me in touch with an asbestos testing company (they came out for samples in less than a couple of hours) and sent his own team to shore up my ceiling and better-secure the barrier.

Despite me being an anxious wreck, Jeffrey was patient and kind, very proactive, funny!, and great with my big dogs. He's also following up with me to make sure all the plans are being executed.

It's been one of the most challenging weeks ever, and he made the boat completely turn around.

Anthony came and eased my worries. He was professional, found and explained what the issue was so even I could understand and even presented multiple options for fixing and repairing. Thank you Anthony Ferarita.

Gracie and her team were phenomenal! They packed everything with so much care.  


After contacting AAA we were advised that we could have a choice of two contractors to perform water damage repairs in our downstairs bedroom. Of the two, we requested SERVPRO to do the work. This decision was due to a past water damage issue we had in our kitchen area and had SERVPRO of Redlands assess what was necessary to repair and replace piping, drywall and wood cabinet. They did an outstanding job for us - very clean and professional. This was an easy decision to request SERVPRO once again to do latest repairs and packing and unpacking of our furniture and miscellaneous items. Great job and would recommend them to our family and friends!

Discovering water damage is never a fun thing. Knowing the professionals of SERVPRO were there to investigate the extent of the damage and mitigate appropriately was reassuring in an otherwise difficult situation. One less thing on my plate to figure out.

Jeff and his crew were AMAZING to deal with. This was such a tragedy for us, but he and his crew went to work immediately and have continued their effective process of demoing our home. We have also decided to use them for the restoration process as we have full confidence in their abilities, work ethics, and thoroughness.

Called SERVPRO out for my parents who had a flood. They were out within an hour and had my parents at ease! Very professional and I felt completely comfortable leaving my parents in their hands. They were even in contact with their insurance company before they left their home. Would highly recommend them!! Thanks Team SERVPRO!

We had a flood and called SERVPRO. Their team was there within 30 min. 2 hours later the drying process was started. They even contacted our insurance company and we're working with them before they left. First class service! Will use them for sure again!!

When a car drove into the front of our commercial property, our insurance company recommended Jeff Padgett and SERVPRO. They were incredibly communicative and responsive to any and all questions, working tirelessly with us and our insurance to make sure that we received the fairest quote and reimbursement for the damage sustained to the front of the building. They were fair, friendly, and helpful.

Everyone is very professional and treated us very well. Quick reaction time to sensitive situations requiring fast response. The owner Jeff Padgett and his crews helped us immensely during critical times. Rates are reasonable and I would recommend this team to everyone

Jeff and his crew worked diligently, promptly, and professionally to thoroughly restore our mountain home after the recent El Dorado Fire. The house is cleaner than it has EVER been, and, with their attentive service, the inside air, along with every surface, cupboard, dish, book, etc. are cleaned and refreshed for safe and healthy breathing. We are so very grateful for his cooperative relationship with our State Farm agent which brought our harrowing evacuation experience to a positive resolution. Thanks, all!!

Thank you for getting our home back to normal after the flooding. 

Great Staff/Crew. Highly Recommend for any water loss in Redlands, California! 

Very Professional! 

Payton with SERVPRO did an outstanding job. He was prompt, professional, and courteous. Thank You So Much for all your Help! 

Love the professionalism of Daniel and Peyton. 

Thanks to SERVPRO for there fast Response time getting out to my shop. I have a tire shop that I just bought and there is a drinking fountain in the Lobby area and the line for the water busted and I had water everywhere. Daniel came out and extracted all the water and cut out the wet drywall and let me know everything that would happen before anything   was done. I thank them for making this time as easy as possible for me. I would recommend them to anyone.

SERVPRO came in to clean our turf in the gym, as you can imagine it gets pretty dirty. The crew was extremely courteous and friendly, they took their time and even went over everything twice! Needless to say I will definitely be giving them a call next time. Thanks SERVPRO!!!

Very Impressed with the crew on their professionalism and how they handled everything for our office. 

Eric came out immediately to access my damage and explained the entire process to me.  His team came out and made all signs of the fire disappear.  So professional and fast!  I highly recommend SERVPRO of Redlands!

I have very Strong winds where I live and I had a tree knock down my fence and took off part of my roof. I called SERVPRO and they came and put a temporary Fence for my and patched my roof until I could get a roofing repair man out to my home. Thank you for such an amazing team for them to come out and rescue  me in my time of need. I would recommend them to anyone I know.

I had a pipe burst in my wall due to the last storm that we had over the weekend so I called a plumber to fix the pipe and there was water damage to my home.  I called a close friend and asked if he knew of anyone that fixes water damage, so when I googled it SERVPRO came up and gave them a call. When I called the office staff gathered more information that I even knew I needed and then had there crews out to my home in a timely manner. They made the situation go very smooth and helped me through the whole process. Thank You SERVPRO of South Redlands/Yucaipa!!!

My grandma has a home in twin peaks and the pipe in the kitchen frozen and the pipe burst.  Your neighbor called to let us know they saw water leaking out of the back door. She lives in Redlands so we called the first place with Google. We asked SERVPRO if they service Twin Peaks even though we live in Redlands in the summer. They didn't turn us away and were more then happy to help my grandma.  They explained everything thoroughly before they did any work. They were very careful and clean the service time was very fast from when we called them. Our  neighbor turned off the water to the house. Everything was very professional and the customer service was outstanding. I would recommend them to my friends and family 

I had an oil spill at my restaurant and I had no clue who to call. I googled everything I could think of and was getting no where! When the city had called my they recommended SERVPRO so I googled the closest one to my location. I talked with the owner and he was so much help. I was out of town and they made everything so easy for me. Emailed me all the paper work, the production tech called me before, during and after to let me know everything that had taken place. I would recommend this company and thank them so much for all the help.

We own a restaurant in the north end and I had a supply line break on one of the toilets. I called my plumber and he can out and fixed the line but told me there was damage to the walls. My daughter told me to call SERVPRO of Redlands cause they had good ratings, So I called and had a fast response time on the crew getting to the building. I  explained what happened and what the plumber did. The member I talked with told me every step that would be done and what they can do to help. The customer service I would rate excellent because I understood everything that they did before it was done. Call SERVPRO of South Redlands/Yucaipa for any of your water damage needs!

I had a water damage in my renal property in the mountains and SERVPRO was recommend to me from a friend and I looked up local ones in my area and swam the SERVPRO of south Redlands/Yucaipa had really good reviews so I called them and they had a pretty fast response time. I was  greeted by their production manager. He walked me through all of the proper steps that it would take to repair my house back to the way it was. All the questions I had for him he had an answer to he was very thorough. The customer service that I had gotten with this company was outstanding. They had to remove countertops in my kitchen and the cabinet and they were very careful to make sure they can save the countertop. I would recommend them.

I had a mudslide come into my livingroom with the way my house sits on the mountain and I called SERVPRO and they responded very quickly to my disaster.  This was a terrible time for me but SERVPRO made it very easy for me to cope with the situation. I would recommend them to any family and friends. 

My  house had some mold stains in the wood when we pulled the carpet back. I called and spoke with Nina the office manager and she advised me that a tech would contact me ASAP. Within an hour there was a tech at my house. He came to my house and took care of the problem within hours. Their prices were reasonable and the tech's  work is very thorough. 

Excellent Service!

My  house had some mold stains in the wood when we pulled the carpet back. I called and spoke with Nina the office manager and she advised me that a tech would contact me ASAP. Within an hour there was a tech at my house. He came to my house and took care of the problem within hours. Their prices were reasonable and the tech's  work is very thorough. 

Excellent Service!

We found mold under our house when we had a plumber come out for some repairs we needed. My close friend referred SERVPRO of South Redlands/ Yucaipa. I called them up and they came out pretty quick, I would say maybe about an hour from the time I got off the phone. What I liked most about SERVPRO was the overall customer service. The tech that showed up  was well prepared and was very informative about what he was going to do, even the owner, Steve, showed up several times to make sure everything was up to par. Awesome job SERVPRO!

We had a major water loss at one of our rental properties;
These guys came out and took care of everything from pulling up my damaged floor to getting it all dried out in just a few days. This allowed my tenants to stay in the home with out any hotel cost to me. They were very professional, and have great customer service.
Thank you very much for all your help and services.

They responded quickly to our home and were very professional.
I would recommend them to everyone needing their services.

Excellent customer service!!! Highly recommended!

Years ago my house was flooded. The restoration company was a nightmare to deal with. They were worse than the actual flood. I have recently experienced the same flooding. I was dreading dealing with the restoration company. But SERVPRO was wonderful to deal with! Jeff is the kind of guy you want to have a beer with. He understands that you don't grow a business by nickel and diming your customers to death.  Instead, You do a fantastic job and your customers will tell everybody about you. Well that's exactly what I'm doing here.

I work for the City and there's not a whole lot that is outside our vast scope of work. When those scenarios do present themselves, where we're out gunned or in unfamiliar territory, I have SERVPRO on speed dial. Jeff and his staff have been excellent to work with. They exude a very "can do" attitude and mitigate issues in a very timely and efficient manner for very affordable & reasonable rates. We have yet to throw something their way that they are not equipped to handle. A real pleasure to work with.

I've been in the industry for quite some time. I've owned a general contracting construction business and an insurance agency. I'm very selective on who I would refer to work for me or for one of my clients. I'll go out of my way for SERVPRO of South Redlands/Yucaipa and do whatever I can to ensure they're on the job if my name is involved. 
You really need to be cautious on which restoration company you use. SERVPRO is independently owned and operated so choosing which SERVPRO is even a choice to be cautious about. Jeff the owner has 25 or more years experience doing this type of work in this area. The pricing is usually mandated by the insurance companies so you don't really have to pay extra for choosing the best. That's why Jeff's clientele stays pleased. They get an experience of seasoned knowledge, trained employees with clean backgrounds and sincerity. You will regret working with a company that's not this one!  I'll continue to use them and will be happy to put my name on their work.

Servepro of South Redlands was great.  We had a flood and called them.  The were here quickly, and really minimized the damage.  These guys really know their stuff, and are very efficient. I highly recommend them if you have any type of in-home disaster.  Kudos to these guys!

Wow! Fast service, and friendly too.  Absolutely professional customer service.  My home is perfect again.

Great customer service and professional work!  Were a pleasure to work with...went above and beyond my expectations...definitely recommend them to all!

SERVPRO was fantastic with how quickly they came out, examined the flooded area and then removed the cabinetry that needed to be removed. A couple days later I thought there was still a leak somewhere and the same guy (who was just up the street at a different SERVPRO job) took 10 mins, came down the street and explained what the water was from...which was nothing. SERVPRO was great!

Thank you Jeff and Daniel for a tremendous job. You guys and your company was there when we needed you. I called and within 45 minutes you were there at our office working. We really appreciate your wonderful effort and hard work. In a difficult situation SERVPRO of South Redlands/Yucaipa really did a great job.. Thank you!

There's not enough good things to say about this company I am a property manager and I have had two floods in the last two weeks Jeff and his team were there before me. They cleaned out dried out  they were professional kind and left everything in such a clean beautiful state for the next crew to come in.  Jeff you were amazing and I can't thank you enough. Dianna with Access

Excellent service at a fair price!! I had a late-night emergency and called them. They arrived right away and got the job done. I would definitely use them again and recommend them to my friends and family.

Excellent service at a fair price!! I had a late-night emergency and called them. They arrived right away and got the job done. I would definitely use them again and recommend them to my friends and family.

I used this SERVPRO Branch and they are AWESOME, FAST, Kept me informed the whole way through, (since it was my first water claim that I have filed) and knew exactly what they were doing. Thank you guys for making my claim go smoothly.

Excellent customer service, professional and fast!! They super quick to respond and did a fantastic job!! Would recommend them without any hesitation.

I have worked with this company for sometime now and have found the staff to be very professional and knowledgeable. They complete the jobs on time as promised and the work product is exceptional. I would recommend them to any of my friends or business associates without hesitation.

We had a major damage done to one of our properties. We didn't know who to use so we turned to google. SERVPRO came up in so we gave them a call. I really didn't know how much everything was going to cost or even how the process worked. I spoke with Jeff on the phone and he was super helpful and made the whole process easy. After they came out and were completed with the work it was as if the damage was never done! A+++++ Thank you guys so much. I hope that I don't have a mess like this again but if I do I will definitely be calling Jeff back to help out. Seriously these guys are great!

Wow, these guys are amazing!!!!  They came to our house with 40 minutes and examined everything. Gave us all the details about where the water has gone and how it should be dried.  I can't recommend them enough.

These guys really know customer service! They responded quickly and had my house back to normal in no time!! I highly recommend them and will be using them again in the future! They helped my in-laws as well.

SERVPRO exceeded my expecting. Eric addressed all of my questions and concerns. They were also able to come out that same day. All of techs that were at my home had positive attitudes and worked quickly and efficiently. I was very impressed on how quickly they were able to get my home back to normal.

My house was recently flooded due to a faulty dishwasher line and I needed help getting it all figured out,  Rebecca and Lois at SERVPRO helped put my mind at ease and walked me and my husband thru step by step. Eric who came out to get my estimate was great  and the owner Jeff even contacted me as a follow up. Thank you to them for being so great and professional and getting my claim handled so fast. The workers were out in a timely manner, were courteous and professional. Thank goodness for this group, because of them we were able to get living back to normal after the flood.

Jeff with SERVPRO was so professional and friendly. His company was quick to respond to our situation and explained how to handle the entire situation. I am so grateful for his help in getting my house and life back in order!

Jeff has taken care of our clients and is a hand son owner walking them through the entire claims
Process and assisting with repairs as well. They are doing a great job.

I want to thank you for you and SERVPRO for your work in getting our District back up and running in a 'timely manner.'  As painful as our experience with the initial company was and continues to be, we are blessed by our interaction with Jeff and the work and caring that Daniel provided to us.

A year ago today a host of angels descended into our lives... Jeff Padgett - so glad my insurance company sent you. I remember the morning as being a day that stress was taken away and directions were set in place. I look around this home now and sometimes wonder if it wasn't a blessing instead. After all we finally got the attic cleaned out.

Excellent service and staff. Within 3 hours after calling in the claim they had a crew at our house starting the clean up. They were extremely helpful and knew what they were doing and the process in how the claim is handled. They informed us that they would be by the next day to check in and they were right on time. Our house looks great and I would highly recommend them.

This company responded the day I called, they started the work immediately in drying out the carpeting and removing the water from my carpet as a result of a slab leak break in the hot water lines under the slab of my house in the living room. I will recommend this firm to my clients that have similar damage as I am an insurance agent for commercial clients and I am very, very pleased with the work. Call Jeff Padgett and let him help you, you will be glad that you did.

I was very satisfied with the top notch service. I had been told by many contractors that the water damage to my downs stairs door was caused by improper installation of the windows upstairs. I called Padgetts to look at the issue. Jeffrey Padgett brought his water detecting camera to my property and also performed a water test. The other contractors were wrong! Jeff Padgett saved me thousands of dollars and piece of mind.

OMG! Friendly, efficient but more importantly they are good! I use their services for damages to public entities and am very happy. Jeff and team keep up the good work!

I can tell you from experience that Jeff Padgett will go the extra mile 24/7 to ensure you have your problem solved. And if they are not able to do the work, they find you someone who will immediately! Cleaned up like it never happened. But wait...there is more! They return your calls immediately!!!!! And after the job is complete, they follow up with you to ensure you have no more problems! Now that is customer service with a smile!

The temporary 'loss' of a kitchen can never be easy, but Padgett's and their subcontractors ease the pain as much as possible. The total project was planned with precision; the people who worked here must have been selected not only for their specific skills but also for their pleasant personalities. I'll state unequivocally that absolutely everyone we encountered here was top notch. Our commendation on a job very well done.

We are very pleased with the work that was done for us. Your employees were very professional respectful, and dedicated to doing a good job. Our project manager directed the job to our great satisfaction. The finish work was over and above what we had expected. Thank you and all your employees involved for the care and restoration to our home.

This is just a note to let you know that my wife and I have very much appreciated the professional manner with which our project manager has dealt with our recent water damage claim. He has been a fantastic communicator, always responding to our questions in a timely manner and following through on everything promised. - See more at: http://www.SERVPROsouthredlandsyucaipa.com

They have great family values and are just general good folks – you can tell that from the first time you meet them.

Georgia H. - See more at: http://www.SERVPROsouthredlandsyucaipa.com

We were extremely pleased with all of your employees at SERVPRO. They took pride in their work and it showed. Our project manager did a great job of taking things down and knew just how to replace everything. He also helped bring in boxes from the garage, unpack, and help return items to the cupboards. It was so nice to have such a pleasant person to help us with our fire damaged house. Kudos to everyone.

Anne F. - See more at: http://www.SERVPROsouthredlandsyucaipa.com

Very impressed with the crew on their professionalism and how they handled everything for our office.

SERVPRO of South Redlands/Yucaipa went above and beyond my expectations.

Daniel and William were such a pleasure to work with. Both were very friendly, kind, and professional. I would high recommend SERVPRO of South Redlands/Yucaipa to any family and friends.

Daniel was amazing, despite the late call he showed up with a great positive attitude, hard working guy and amazing communication skills. On the second day Junior was a real trooper, he worked long hours and did an awesome job. William, also great communication skills and awesome customer service. Thank you guys!

You guys are great.  You guys should be rewarded with many opportunities.

 Great fast service.  You guys were friendly and have a great team.

Gracias por su alluda! (Thank you for your help)

SERVPRO of South Redlands/Yucaipa had the most amazing customer service.  Thank you for your direction and help.

I am so great ful AAA sent you to my house.  After talking to Eric on the first day, I had a lot of confidnece in your company.

Jeff your teams service was completely exceptional.  Thank you for a job well done.

I am overall very happy and satisified with your service.  Danial was very informatiive and always kept me informed.

I was extremely satisfied with Danial's customer service and knowledge about the work that was done at my house.

Great guys, very helpful, and timely.

Danial was amazing with a great positive attitude.  He is a hard working guy with amazing communication skills.  On the second day Junior ws a real trooper working longs hours and he did an awesome job.  Thank you guys!

I have truly appreciated the professionalism of your staff when working with the City’s Risk Management Division and your firm’s responses to requests from other City departments as you have. I hope we do get a chance to meet sometime soon and that there continues to be a great relationship between the City and your organization.

Thank you very much for making a stressful situation while we were on vacation easy to handle. Thank you for your courtesy and professionalism.

SERVPRO of South Redlands/Yucaipa had Great Service, Professional. Was on time and very courteous.

Sevpro of South Redlands/ Yucaipa did a Great Job. If anything else happens I know who I can call on.

They Did a great job. Thank goodness for SERVPRO of South Redlands/Yucaipa. There team was awesome.

The Manager Eric was very thorough with his explanation of the work. Thank you for your work and all the phone calls.