Recent Posts

What Should You do if Your Toilet Overflows?

6/25/2018 (Permalink)

Just about everyone has probably had the experience of a toilet overflow in his or her home. It may sound like a simple, routine problem, but because it could be a result of sewer damage in Redlands, CA this isn’t an issue you want to dismiss. When toilet water spills onto your floor or over other areas, it could pose health risks and could result in challenge cleanup. If this occurs in your home, make sure you take the proper precautions and act promptly so you can mitigate damage and other issues.

Identify the Type of Water

Depending on where the leaking or flooded water is coming from, you will have a different response. When you notice that your toilet is overflowing, get a glimpse of what the water looks like. You will see one of three types:

• Clean water: This comes from a broken water supply line.
• Gray water: This may be contaminated with bacteria and other viruses
• Black water: This hazardous water contains waste, including sewage.

If you see black water, call the sewage company immediately so you can get some professionals to your home.

Clean up the Water

If you don’t act quickly, water in your home from sewer damage can cause severe health problems for people in your home. It’s important to use heavy-grade equipment to remove all water and waste from your floor.

Dry the Floor

Once you no longer have standing water in your bathroom or other areas, dry the floor thoroughly. This will discourage the growth of mold.


This is an essential step, as you need to remove all traces of bacteria and microbes. Sanitize completely with powerful chemicals and professional-quality products.

If you act quickly, you can mitigate sewer damage in your home. Follow these steps and enlist the help of a trusted company to ensure you make your home safe and sound.

Visit for more information on water damage. 

Removing Corrosion From Flooded Electronics

6/18/2018 (Permalink)

After investing heavily in the equipment and technology that keep your business in action, flooded electronics and the ensuing water damage can feel overwhelming. Is it possible to repair the damage on your own?

Corrosion Damage

One of the most serious causes of damage is the corrosion caused by hidden moisture. The combination of metal, water, and oxygen creates an iron oxide, or rust. This gradually breaks down the metals within your equipment. The damage may be apparent within a few hours, but it could also take days before you notice it. The damage to flooded electronics isn't limited to your equipment. Your outlets, circuit interrupters, light switches, timers, and other wired conveniences often experience electronic damage.

Removing Corrosion

As you begin cleaning up after water damage, carefully consider the risks. It is possible and often very likely that you'll cause further damage to the equipment, and you could put yourself at risk of injury. Some solutions sold for rust removal aren't appropriate for all kinds of technology.

• Unplug the device and remove batteries. Be aware of exposed connectors that may be fragile or affected by corrosion.
• Watch out for white or green buildup on charging ports or battery, SIM card, and metal connectors. These are areas of corrosion.
• Use cotton swabs or a soft cloth and a gentle cleaning solution to wash off the corrosion. The cleaning solution may be a mix of baking soda and water, vinegar, or isopropyl alcohol. If the corrosion doesn't come off with gently wiping, you may need to let the solution sit on the area and wipe it off later.
• Allow the electronics to dry completely before plugging it in or replacing batteries. Do not use a heated hair dryer on equipment.

The best step for cleaning your electronics is to contact a professional in Redlands, CA. You risk doing further damage to the equipment, suffering from injuries, and voiding insurance coverage or equipment warranties when you DIY this task. Keep these risks in mind before trying to clean corrosion from flooded electronics on your own. Visit for more information on commercial water damage

Keeping Your Company Going During a Power Outage

6/13/2018 (Permalink)

In Redlands, CA a power outage can happen at any time, leaving you unable to work and susceptible to losing work progress. Waiting on electricity to be restored can take anywhere from hours to days. In the meantime, there are ways to utilize portable power to get your work done so your company stays on top of business until the electricity comes back on.

1. Install an uninterrupted power supply for each company computer. This ensures that during a power outage, you can restore your documents, save what needs to be saved, and shut down the computer safely. An uninterrupted power supply keeps the computer running off battery power when electricity is lost, buying you a little extra time to get files in order.

2. Use mobile hotspot and battery-operated devices. If your phone, laptop, and/or tablet is charged, you can continue to work for a bit even if the power is out. Just use your data plan on your phone to set up a hotspot, which you can do through the phone’s settings. When you do this, other devices can connect to the internet through the Wi-Fi signal your phone emits.

3. Move locations. With the array of portable electronic devices available today, you can set up an office anywhere. Go somewhere else where electricity is running and Wi-Fi is available, and you can get all the work done you need to. In order to make work files more accessible, invest in cloud storage so you can get whatever files you need wherever.

By taking simple steps, your company can be prepared for any power outage. A portable generator isn’t only a bulky machine now; a variety of mobile devices, tablets, and laptops are available so you can use power no matter where you are. By using these methods, you can keep your company going strong even when the power isn’t. Visit for more information on storm damage

Before & After A Storm

6/6/2018 (Permalink)

Water Damage Before & After A Storm Flooding in your home due to clogged gutters.

The first major storm of the winter is upon us, and now is a good time to make sure your home doesn’t have any leaks because mold spreads quickly.

If your home has an attic or ceiling, head there first. Look for obvious leaking signs or any water spotting. Survey the rest of the home to be sure you don’t have a problem.

Hopefully, you have already cleared out your gutters.

If not, either get up on the roof yourself to remove the leaves that can cause a build-up leading to water finding its way into your home – or hire someone to do it. This is a common cause for leaks – during heavy rain, the water has to go somewhere, and its beyond frustrating, let alone expensive, when it gets into your house.

While you’re on the roof, if its shingled, inspect all of it to ensure none of the shingles have blown off. Given the recent wind storms we had, that’s always a possibility. If you have a chimney, make sure there are no gaps, and seal them as soon as possible if you find one.

Don’t forget to make sure your patio drains aren’t clogged from leaves. This time of year, a lot of trees are losing their leaves. With all of the rain, it’s possible the drain could get clogged.

Oh, and hopefully you also turned off your sprinklers if they are on a timer. There are few things more wasteful than having your sprinklers operating when in the midst of a rain storm. With all of the rain that we had, it’s safe to say that you can leave those sprinklers off for a few more days. California still faces a drought, no matter how much rain fell.

And if you found a leak, give us a call. We are available 24-7 and can get that water cleaned up before mold or other damage takes place.

Light Your Home Safely

5/10/2018 (Permalink)

Fire Damage Light Your Home Safely Give SERVPRO a call if you experience fire damage.

During the winter holiday season, the days grow shorter and families in Redlands, CA gather indoors and enjoy the warm glow and assorted fragrances from decorative candles. While candlelight is certainly beautiful, candles can be extremely dangerous – common mistakes like falling asleep while candles are still lit or placing combustible materials too close to an open flame can lead to a candle fire. It has been reported that, in fact, December is the worst month for home candle fires, with New Year’s Day and Christmas tragically at the top of the list. Fortunately, candle alternatives provide another way to light and scent your home.

Other Ways To Illuminate

There are many different ways to brighten your home and make it smell great without the risk of a house fire. These alternative options will keep on glowing long after a traditional candle would have burned out. Here are a few possibilities:

• Battery-operated candles. Often made of wax and offering a realistic flicker, this flame-free option looks and acts like the original but with none of the risk. You can find these in a variety of fragrances and even additional features like a remote control and a timer.
• Candle warmers. These candle alternatives will heat up a real candle without needing to light a match. Available as a plate that goes under the candle or a lamp that shines down on it, the heat from the device will warm the wax just enough to bring out its scent. The lamp version can provide a nice glow of light as well.
• Fairy lights. These tiny, stringed LED lights can be used to brighten up any room in the house. Usually battery-powered, they even can be placed safely in a display jar for an additional decorative touch.

Bask in the Glow

If your home should be affected by a fire, fortunately there are fire restoration professionals available day and night to help you clean up. However, you can help keep trouble at bay with flameless candle alternatives that will safely keep your home well-lit and smelling sweet. Visit for more information on fire damage

How Do Mold Removal Experts Protect Themselves During a Job?

5/10/2018 (Permalink)

Mold Remediation How Do Mold Removal Experts Protect Themselves During a Job? Give SERVPRO a call if you notice mold in your home.

Mold cleanup in your Redlands, CA home is not a simple task that you can tackle on your own. If fungi patches are cleaned improperly, the spores they contain may spread to other rooms of your house and create new infestations there. Calling in a mold removal and restoration service is a wise choice when it comes to having the job handled effectively and safely. From face masks to protective gloves, mold techs use a variety of protective gear to keep themselves safe during a cleanup job.

They Wear Respiratory Protection

When mold professionals first arrive at your home, they may don breathing masks that include a ventilator to filter out various impurities that may be present in the air:

• Fungi spores
• Powdery mildew spores
• Mycotoxins

Face masks and ventilators protect the throat and lungs against these contaminants. The type and size of ventilator depends on the size of the mold removal job. Full-face models are usually used for larger infestations.

They Use Protective Eyewear

Some mold damage requires techs to tear out drywall and the insulation behind it. This can create a visible pall of dust in the air that could irritate the eyes. Since the protection of mucus membranes is especially important during this type of job, mold technicians typically wear goggles that protect their eyes and the surrounding skin.

They Cover Their Clothing

Since mold spores can travel from one area to another on clothing, remediation technicians may wear removable coveralls as part of their protective equipment. These suits are made from a tough but disposable synthetic material that allows for easy removal. This type of gear helps prevent spores from spreading during mold removal.

Mold removal professionals may use many different types of safety equipment, including face masks, when they visit your Redlands, CA home to perform remediation. Seeing safety measures implemented before the job begins can give you peace of mind that every technician is well protected. Visit for more information on mold. 

Fire Sprinkler Maintenance and Testing

5/10/2018 (Permalink)

Don’t wait until a fire has already struck your Redlands, CA property to find out if your sprinklers are working. You should test and maintain your fire sprinklers routinely to ensure that appropriate fire suppression protocols are in place to safeguard your business, your employees, and your inventory.

Fire Sprinkler Maintenance Procedures

Most fire sprinklers have a self-test mode that allows you to simulate what would happen in the event of smoke detection. You should run this test at least once per month (after covering your equipment), but you can also simulate sprinkler function by holding a cigarette lighter near the sprinkler head. To maintain your fire sprinkler, you should:

• Hire a professional for routine inspections. Professionals know building fire codes and standards for sprinklers, and can test more accurately than self-testing.
• Conduct your own inspections. Between professional inspections, routinely inspect your fire sprinkler system to see if damage has taken place and all connections are active. Ensure nothing is blocking the sprinklers’ water supply.
• Clean your sprinklers. Fire sprinklers need to be regularly cleaned, particularly the sprinkler heads, so that no blockage prevents them from operating properly.

How to Clean Up After Fire Sprinkler Activation

Once your sprinklers have been activated by smoke or fire, you may have a bit of a sludgy mess on your hands. Wait until a professional has cleared you to enter the building before attempting cleanup. Sprinkler cleanup mostly involves drying and mopping any wet areas, but you may also have to haul out water-damaged equipment and inventory.

Try to avoid leaving standing water, particularly if you have electrical damage after a fire. Standing water can lead to further injuries and mishaps, and it can promote mold growth. Be careful of exposed wires and live power sources around water left behind by your fire sprinkler system. Visit for more information on commercial fire damage. 

3 Signs There Could Be Mold in Your Ventilation System

4/30/2018 (Permalink)

Mold Remediation 3 Signs There Could Be Mold in Your Ventilation System Give SERVPRO a call if you notice mold in your home or business.

Commercial buildings are full of nooks and crannies that can create a wonderful home for mold. As a property owner in Redlands, CA you may want to become familiar with the signs of mold in your air ducts.

1. Pooling Water: Water can pool at certain parts of your ventilation system. Condensation on the outside of vents could introduce enough water to an environment to encourage mold growth. Drip pans can become blocked and leave moisture clinging to overworked coils. If you know you have an issue with pooling water or humidity buildup, you may have a higher risk of mold. Participating in regular HVAC cleaning can help you notice and stop pooling water before it becomes a problem.
2. Musty Aromas: As mold grows, it releases gases that create a musty smell. If mold is growing deep in your air ducts, you may be able to smell it before you can see it. Because it's in your ducts, you may notice the smell from anywhere in your building. When the ventilation system is on, it can carry the smells to every corner. A commercial HVAC cleaning team may be able to help you find the source of your musty smell.
3. Mold Growth: Sometimes you don't have to participate in any guesswork to know that mold is growing on your ventilation system. You may be able to see the mold right there on your vents. If fungus has started to grow on the vents, you want to make sure to go around your building cleaning vents. Using a commercial-grade cleaner can help ensure you actually kill the fungus you see.

The ventilation system in your building is a perfect place for mold to grow. It is dark and often damp, which means the fungus can thrive. It's hard to know when mold is growing in this unseen part of your property. If you schedule regular HVAC cleaning, you may be able to prevent mold from growing in this spot. Visit for more information on mold. 

What Kind of Storm Shutters Should I Choose?

4/13/2018 (Permalink)

People who live far inland typically do not have to worry about needing storm shutters. If you live in the middle of Hurricane Alley, however, where high winds and flooding are yearly occurrences, it is probably a good idea to install storm shutters on your home. Prices of shutters vary according to quality and style. Here are a few options you might consider to protect your home during storm season.

1. Plywood

Plywood is the most basic protection you can get. Although it is heavy and not very pretty, it gets the job done in a pinch. At less than $1 per square foot, it is most likely the least expensive option.

2. Storm Panels

If you want to protect your windows and interiors during the threat of high winds but do not want to leave the panels up the rest of the year, storm panels might be the right choice for you. They cost $7-$15 each and can be removed when they’re not needed.

3. Accordion Style

These storm shutters are bolted to the sides of your windows. They are manually operated, unfolding to protect your windows from wind and rain, and their price ranges from $15-25 per square foot.

4. Rolling Shutters

This option offers protection from wind as well as insulation and privacy. They attach permanently to your home and cost $20-$30 per square foot.

5. Colonial Style

If you are interested in improving the look and privacy of your home in Redlands, CA as well as its level of protection, these shutters add a unique look to your home’s exterior. The price of Colonial-style shutters can be as low as $200 a window or as high as $500 a window depending on materials used.

6. Bahama Awnings

These shutters offer premium protection from storms and from intense heat from the sun’s rays. They can cost $200-$1000 each.

When high winds rage, you want to make sure you have shutters that protect your home. Fortunately, there are options on the market that fit almost any budget. Visit for more information on storm damage. 

When Your Sprinkler Systems Turn On Without a Fire

4/13/2018 (Permalink)

There are few things as disappointing as when the systems designed to protect you turn on you instead. Anyone who has gone through a sprinkler malfunction in Redlands, CA should be able to attest to the havoc this simple disaster prevention system can cause. Even if the fire sprinklers are initiated by a controllable blaze, the water damage from the flooding might easily exceed the fire damage. However, there are a few ways you can prevent this catastrophe from happening to your business:

• Initiate fire control education programs
• Maintain your sprinkler system regularly
• React quickly and appropriately to any event involving your sprinklers

Stop the Flow

The first and most important step you should take after ascertaining that there is no fire on your premises is to shut off the sprinkler system. Sometimes, sprinkler controls are protected by a padlock or a locked box to prevent them from being disengaged accidentally. Make sure your key is near the shutoff switch and the area is clear from obstructions.

Consult the Professionals

After you have stopped the flow of water, it is typically a good idea to clear out of the area and call in a restoration company. Before you attack the problem yourself, remember that floodwater could contain a number of contaminants that threaten the health of you and your employees. You should also consider calling your insurance company, especially if you intend to make a claim to cover the cost of repairs from the flooding. While these decisions are up to you as a business owner, it usually costs less in the long run to have your disaster damage professionally repaired.

Mitigate the Damage

Even if you plan on calling the pros, some safe damage mitigation might go a long way. For example, shutting off utility lines might prevent secondary problems. Clearing floor drains, if you have them, might allow some of the flooding to subside before it soaks into your structure. Just remember to let the professionals handle the major tasks. Visit for more information on commercial water damage.